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View Full Version : Recieved my first Shapeways order



alpine
12-21-2011, 15:04
Package just showed up today. Was so excited to open it up and see what they sent me. Said right on the top, 3x Fokker DR.1, 3x Fokker D.VII one-piece, and 2x Sopwith Camel. They sent me this:
http://img194.imageshack.us/img194/9946/img20111221162952.jpg

3x Sopwith Camel
2x Fokker D.VII
3x Fokker DR.1

Obviously, it was a slight misunderstanding on their part, but should I contact them and try to get the 3rd Fokker D.VII? Not sure what to do about this one gents. :confused:

BTW, all the models look great, really incredible to say the least.

Burt
12-21-2011, 15:18
I had a similar problem I ordered two Sopwith triplanes and received two Fokker DR1's, they sent me two replacement Sopwith's and let me keep the Fokkers DR1's.:)

They are very helpful so get in touch and they will probably send another Fokker D.VII.
Don

Boney10
12-21-2011, 15:25
Yes, yes ,yes, contact them and tell them about the issue.
This is just not correct and they should send what you ordered.

Zoe Brain
12-22-2011, 01:59
My order went wrong too an Aviatik Berg instead of a Roland VIb, and 3 Sopwith Dolphins instead of 3 Fokker DR.IIs - I think there is a systemic problem with new personnel misidentifying aircraft.

Zoe Brain
12-22-2011, 02:02
I think they have some new personnel - the last order, I got an Aviatik Berg instead of a Roland D.VIb, and 3 Sopwith Dolphins instead of Fokker D.IIs

alpine
12-22-2011, 13:41
Got in touch with Shapeways and they gave me an $8 coupon for the missing D.VII. This is going to come in handy for when I place my next order from them :)

eriko76
12-22-2011, 14:18
- I think there is a systemic problem with new personnel misidentifying aircraft.

Poorly trained ..... I would never put them behind an A/A gun .. they could fire on their plans mistaking them for their opponents...... :lol:

Enrico