Full Hangers at last.

**Flying Officer Kyte** · 03-30-2017 03:29

Thanks to Keith as of 7.30 this morning my WW2 hangers are full of the new aircraft. I can now put on BoB sorties without drafting in aircraft from Malta.
All I need now are some flying pencils.
Rob.

**mikeemagnus** · 03-30-2017 06:06

Congrats Rob. Hoping mine will arrive today - any minute now as it happens - 'cos a delivery firm tried yesterday and the day before to deliver something. Could be from Keith, could be from Shapeways! Exciting huh

Yep, I guess I need to make some headway with WGS soon.

2ndlife · 03-30-2017 07:03

Great news they have started to arrive on our shores, fingers crossed my delivery from Keith arrives tomorrow then, as Chain Home tracking shows it as having left London yesterday morning.

**Lt. S.Kafloc** · 03-30-2017 13:05

Crap..Didn't tell Karen to expect parcel.

**Flying Helmut** · 03-30-2017 15:32

An email message this afternoon told me to expect my parcel between 17:30 and 18:30 this evening

I'm still waiting...................................

**Naharaht** · 03-30-2017 21:56

My parcel is being held for payment of charges, according to the tracking link that Keith supplied. I have heard nothing from Parcel Force yet.

**Guntruck** · 03-30-2017 23:58

According to the tracking site, the USPS is still waiting for my parcel. That was dated the 24th.......

2ndlife · 03-31-2017 04:41

My Parcel too is showing 'Held in customs' after following the tracking link that Keith sent, in Coventry.
I wonder when someone from the UK postal service will contact us about the parcels.

**johnbiggles** · 04-07-2017 09:58

well mine arrived in the UK on the 3rd of April and since then..............................................
still waiting

**Flying Officer Kyte** · 04-07-2017 11:33

HM Customs and Excuse, or Parcel Farce then John.
Rob.

**Flying Helmut** · 04-07-2017 11:40

Mine arrived in the UK on April 4th.

Yesterday I received a letter from ParcelFARCE, requesting £29 and change for Import VAT charges.
The letter carried the usual 17 digit Reference Number, on the top right.

Going online, I found ParcelFARCE's instructions for interweb payment:- enter the 17 digit number found of the top LEFT of the letter!

Pay before midnight for next day delivery (Friday).

Entering the number, I triggered the message "Parcel not found - check your Reference number and try again"
I did.
Several times.
I tried following the parcel with the Tracking Number - "Parcel is in North West London Depot" = the numpties who sent me the wrong Reference number!

Tried to phone direct - "Our office is now closed" So much for 24 hour contact phone number!

Had to wait 'til today to phone up (have now lost any chance of delivery before the weekend).
Phoned up - provided Reference number - "Oh, you've made a mistake - can you please check it and tell me again?" "NO, THE MISTAKE IS YOURS!!!!!"

Finally, they admitted holding the parcel.

They said I could pay today - they would call me back "in a few seconds" on a 'secure line'.

16 Fricking minutes later!!!!!!! they finally called back, and I paid the fee. "When did I want it delivered? I could have it on Saturday if I paid another £12"
I could have exploded.

I asked why I should pay another £12 to further subsidise their incompetence?
<<No reply>>

I asked for Monday (I'll be out at work, but they can leave it with my "safeplace" neighbour). I expressed my annoyance at having to wait another three days owing to their error.
<<feeble apology>>.

I asked how it was possible that the official letter could be sent out with an incorrect Reference number?
<<"oh, it happens all the time".>>

I pointed out that the Website instructions for locating the Reference number were incorrect.
<<oh, really, that's not very good (laughter)>>

I hold out very little hope that I will see my new planes on Monday.

**Flying Officer Kyte** · 04-07-2017 11:52

Incompetence rules P.F. Tim.
Somebody should be taken out and given a good ....... rollicking.
However, your eloquence was so vivid that when I got to "NO, THE MISTAKE IS YOURS!!!!!" I could actually hear your voice in my head just as you would have said it.
I only hope that your aircraft turn up on Monday.
Rob.

**OldGuy59** · 04-07-2017 11:57

Originally Posted by Flying Officer Kyte

Incompetence rules P.F. Tim.
Somebody should be taken out and given a good ....... rollicking.
However, your eloquence was so vivid that when I got to "NO, THE MISTAKE IS YOURS!!!!!" I could actually hear your voice in my head just as you would have said it.
I only hope that your aircraft turn up on Monday.
Rob.

Hmmm...

I have often expressed my desire to be able to hold a job where errors are not punished, and appear to be rewarded. Like Meteorologists, who can still get paid while being wrong about 50% of the time.

I beleive I can now add PF employees to that list.

**Guntruck** · 04-07-2017 15:19

Originally Posted by Flying Helmut

Mine arrived in the UK on April 4th.

Yesterday I received a letter from ParcelFARCE, requesting £29 and change for Import VAT charges.
The letter carried the usual 17 digit Reference Number, on the top right.

Going online, I found ParcelFARCE's instructions for interweb payment:- enter the 17 digit number found of the top LEFT of the letter!

Pay before midnight for next day delivery (Friday).

Entering the number, I triggered the message "Parcel not found - check your Reference number and try again"
I did.
Several times.
I tried following the parcel with the Tracking Number - "Parcel is in North West London Depot" = the numpties who sent me the wrong Reference number!

Tried to phone direct - "Our office is now closed" So much for 24 hour contact phone number!

Had to wait 'til today to phone up (have now lost any chance of delivery before the weekend).
Phoned up - provided Reference number - "Oh, you've made a mistake - can you please check it and tell me again?" "NO, THE MISTAKE IS YOURS!!!!!"

Finally, they admitted holding the parcel.

They said I could pay today - they would call me back "in a few seconds" on a 'secure line'.

16 Fricking minutes later!!!!!!! they finally called back, and I paid the fee. "When did I want it delivered? I could have it on Saturday if I paid another £12"
I could have exploded.

I asked why I should pay another £12 to further subsidise their incompetence?
<<No reply>>

I asked for Monday (I'll be out at work, but they can leave it with my "safeplace" neighbour). I expressed my annoyance at having to wait another three days owing to their error.
<<feeble apology>>.

I asked how it was possible that the official letter could be sent out with an incorrect Reference number?
<<"oh, it happens all the time".>>

I pointed out that the Website instructions for locating the Reference number were incorrect.
<<oh, really, that's not very good (laughter)>>

I hold out very little hope that I will see my new planes on Monday.

At least the b******s owned up to having your parcel. Royal Fail managed to "lose" one of my WGF parcels between Customs and their Basildon office, then told me I would have to chase it through USPS......

My BoB parcel is also now being held by Customs, so fingers crossed nobody in RM is looking for a present for a relative.

**johnbiggles** · 04-08-2017 03:29

Over the years, I have had nearly a grand's worth of stuff nicked at PF international depots. Here's hoping they don't go for this lot

**Flying Helmut** · 04-11-2017 14:30

Finally got them!

Delivered to a neighbour, who had the audacity to be out this evening!!

I'll get a closer look at them this weekend.

Thanks, Herr Oberst!

**Guntruck** · 04-12-2017 00:13

Still being held by Customs.....

**Lt. S.Kafloc** · 04-12-2017 00:33

Mine got through all the official custom checks but fell fowl of SWMBO Customs.

**Guntruck** · 04-12-2017 02:25

Originally Posted by Skafloc

Mine got through all the official custom checks but fell fowl of SWMBO Customs.

Which is the lesser of two evils?

**Lt. S.Kafloc** · 04-12-2017 08:29

You only get hit once by customs......many times by SWMBO!

**Flying Helmut** · 04-12-2017 11:10

Originally Posted by Skafloc

You only get hit once by customs......many times by SWMBO!

**Flying Officer Kyte** · 04-12-2017 11:34

Originally Posted by Flying Helmut

Finally got them!

Delivered to a neighbour, who had the audacity to be out this evening!!

I'll get a closer look at them this weekend.

Thanks, Herr Oberst!

At least they are in safe hands at last Tim.
Rob.

**Guntruck** · 04-12-2017 14:33

Originally Posted by Skafloc

You only get hit once by customs......many times by SWMBO!

True dat!

**johnbiggles** · 04-13-2017 09:16

Well, after grumbling about Parcel Force it seems I owe them an apology!
After much chunterring and an email to PF requesting information, I went to my local post office who promptly produced my box of goodies, telling me it is marked "slip left 4th April, too big for letter box"
One would like to have a discussion about missing delivery slips with family members but the size of the box indicates discretion to be the better part of not sleeping on the sofa over Easter.
All's well that ends well.
Now, where is my desert camo paint.....

**Guntruck** · 04-13-2017 10:14

Hooray! Got my ransom note from ParcelFarce, paid the ransom and delivery due on Tuesday, which only leaves them 4 and a bit days to lose the bloody thing. I'm sure they will live up to the challenge.......

**Spring-Chicken** · 04-30-2017 02:28

My sympathies to all of you who have to deal with PF. I used to use them or Royal Fail to deliver hatching eggs all over the UK. I was told by a seasoned campaigner before I started to wrap a test parcel and then drop kick it across the room, because that's what PF staff do.

In fact anything with Fragile tape on it is fair game apparently. If it survived intact then it was okay to go. I used APC for delivering cases of eggs instead as they were too large for PF. That went well until they drove over 4 cases with the forklift.