Originally Posted by
Dom S
Ouch. :-( My worst loss was a Ł250 bundle of decal paper once. Tracked from Illinois to Rotherham, disappeared between Rotherham and Sheffield.... A couple of thoughts before abandoning hope though:
1. USPS tracking numbers are compatible with UK systems. So stick the tracking number in on both the Royal Fail and Parcel Farce websites. (Their systems are separate, and as it'll be a largeish box, it may well have gone to Parcel Farce....)
2. If it doesn't show up on either, it means it's never cleared customs - if it made it any further than that, there should be a tracking trace to indicate how far it made it....
3. Either way, you'll have no joy putting a claim in yourself - Keith'll need to do it at his end - even when the failing is in the recipient country, it's the sender that has any insurance.
Dom, off to find a box....
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