Hip Flask.

**Flying Officer Kyte** · 03-05-2014 03:55

Hi Keith.
I just tried to order a hip flask and the basket would not accept it.
Rob.

**Oberst Hajj** · 03-05-2014 05:36

Rob, what options did you select? I need to take care of this ASAP before Kyte has a fit!

**Flying Officer Kyte** · 03-05-2014 11:01

Originally Posted by Oberst Hajj

Rob, what options did you select? I need to take care of this ASAP before Kyte has a fit!

Good evening Keith.
In reply to your inquiry.The lines should be as follows:-

Sopwith Camel.

Black Flask.

Inscription. Wing Commander F.O. Kyte. R.F.C.

It is a present for Kyte before he leaves for his new posting on Home Establishment.
(See OTT for the story)

Now how do I get the Store to accept payment?
Thanks Rob.

**Oberst Hajj** · 03-05-2014 11:33

Rob, it's the custom text length. There is a limit of 30 characters. I had to limit the number of characters to ensure I fit everything on there that someone might order. But that is not a hard limit, just a "safety measure" I put in place. I can work on the layout to try and get all of that to fit nicely. If you want to just place the order with "Text" or something similar (just to get the site to trigger that option), we can work the text out together.

**Flying Officer Kyte** · 03-05-2014 12:00

Originally Posted by Oberst Hajj

Rob, it's the custom text length. There is a limit of 30 characters. I had to limit the number of characters to ensure I fit everything on there that someone might order. But that is not a hard limit, just a "safety measure" I put in place. I can work on the layout to try and get all of that to fit nicely. If you want to just place the order with "Text" or something similar (just to get the site to trigger that option), we can work the text out together.

Wilco that Keith. I forgot that spaces counted.

Job done.
Rob.

**Captain Chum** · 03-05-2014 13:08

Customer service at its best.

**fast.git** · 03-07-2014 08:22

Originally Posted by Captain Chum

Customer service at its best.

And a well-deserved memento.

**Mau Fox** · 05-16-2014 02:20

Just arrived today!

I am completely satisfied with this item as I simply love that military green color!
Herr Oberst has been patient with me as he listened to all of my requests and now I have this customized item I will be proud to show my friends in the next meetings.

Really a great customer service, thanks!

Mau